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Feb 12, 2015

Platforms, not products, are the way to bring financial services to the poor

Posted by in category: finance

Leo Mirani — Quartz

In recent years, the banking and finance industries have not done a lot to earn the trust of consumers in the West. But in poor countries, basic financial services can be transformative.

Even in today’s wired world, many people still stash cash under the mattress, where inflation erodes it away. When they want to send money, they have to find a way to physically transport it. Loans are doled out in bundles or envelopes from moneylenders, at exorbitant rates. Emergencies or unforeseen circumstances can drive a family into penury.
The financial services these people need may come via mobile banking, as Bill and Melinda Gates wrote recently in their annual letter. Basic banking services—from simple payments and transfers to insurance, savings, and loans—are now possible on the simplest of mobile phones, as Quartz has reported.

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