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Sep 30, 2016

Practical business advice for building great customer relationships

Posted by in category: business

Unconscious biases can play a role in what type of people get hired, promoted and fired in the workplace. Unfortunately, we all have unconscious biases. Though, some have more problematic (racist and/or sexist) ones than others. That’s why diversity consulting startup Paradigm and HR platform Emtrain have co-launched an online course to teach people how to manage their unconscious biases.

Managing Unconscious Bias, a two-year online course, monitors employee progress and identifies unconscious bias “hotspots” in the workplace. The course implements video, dialogue and other activities to engage employees. It also gathers and shares feedback from those participating, and provides anonymized data to employers.

“This is really facilitating an online dialogue,” Emtrain CEO Janine Yancey told me. “It’s an ongoing program and dialogue, and what I’m excited about is soliciting some of these personal experiences that people might not otherwise feel comfortable sharing.”

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