In the past, the city relied on complaints to identify people not following the rules, but new digital water meters installed city wide means the city doesn’t have to wait for someone to call.
The meters send water data back wirelessly. Customers can now monitor their daily and hourly water use through an app, alerting them to high usage rates or leaks.
The city though is also able to see high use rates at times when it doesn’t add up. Rates of 300-gallons per hour on a Monday, indicated someone probably had the sprinklers on, triggering a notice.
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