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Jun 19, 2024

McDonald’s will end AI drive-through partnership with IBM

Posted by in categories: business, finance, robotics/AI

McDonald’s (MCD) will put an end to its AI drive-thru partnership with IBM (IBM) in late July as many customer complaints over botched orders began to mount. The fast-food chain does have plans to continue implementing AI into its business model down the line.

The Morning Brief Anchors Brad Smith and Seana Smith break down the latest developments for McDonald’s and what it means for the company moving forward.

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