But according to recent research into patient attitudes on AI, providers should be thinking carefully about how they deploy those tools if they want to preserve patient trust.
Earlier this fall, Mark Polyak, president of analytics at IPSOS, and Dr. Lukasz Kowalczyk, a physician at Peak Gastroenterology Associates, spoke on a panel discussion at the HIMSS AI in Healthcare Forum that explored patients’ perspectives and attitudes about healthcare AI. Above all, they’re seeking healthcare interactions and experiences that are transparent and personalized, experts on the panel said.
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