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A long-term fallout of the Covid crisis has been the rise of the contactless enterprise, in which customers, and likely employees, interact with systems to get what they need or request. This means a pronounced role for artificial intelligence and machine learning, or conversational AI, which add the intelligence needed to deliver superior customer or employee experience.

Deloitte analysts recently analyzed patents in the area of conversational AI to assess the direction of the technology and the market — and the technology has been fast developing. “Rapid adoption of conversational AI will likely be underpinned by innovations in the various steps of chatbot development that have the potential to hasten the creation and training of chatbots and enable them to efficiently handle complex requests — with a personal touch,” the analyst team, led by Deloitte’s Sherry Comes, observes.

Conversational AI is a ground-breaking application for AI, agrees Chris Hausler, director of data science for Zendesk. “Organizations saw a massive 81% increase in customer interactions with automated bots last year, and no doubt these will continue to be key to delivering great experiences.”

Inventors from more than 40 countries are in Qatar for the week-long Challenge and Innovation Forum on technology.
Super computers, cloud technology and robots are among the innovations on display.
Al Jazeera’s Victoria Gatenby reports from Doha.

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Putin stressed that the work on a unified system of reference data for shaping the program was already underway at the Ministry.

“The key task here is to ensure the weapon systems and equipment that will be manufactured and supplied to the armed forces under this program should reliably protect Russia from potential threats,” he concluded.

Germany’s COVID infections are now higher than ever. And the numbers keep growing.

That’s despite a relatively high vaccination rate. Almost 70 percent of Germans are fully vaccinated against the virus.

Continue reading “COVID-19 infections are rising dramatically in Germany | COVID-19 Special” »

A breakthrough by UK researchers could make ultra-high density, 5D optical storage practical for long-term data archiving.

During the mid-twentieth century, managing the household was transformed by the mainstreaming of technological innovations such as washing machines, dishwashers, and vacuum cleaners.

Perhaps in three decades from now, technology will have evolved to a level to allow humanoid robots, such as Andrew played by the late Robin Williams in the 1999 movie Bicentennial Man, to take over the household chores entirely.

Whether or not this represents a flight of fancy, what we know is that technological advancement rarely happens in great leaps but rather, through incremental steps.

Last week, China launched what was seen as its most ambitious manned space mission. Shortly after this, the communist country has announced another breakthrough in its rocket engine technology.

On October 16 China launched a spacecraft with three astronauts (taikonauts) on board, including a woman, into the core module of what is believed to be China’s own future space station in the Earth’s orbit. The astronauts are expected to stay in space for six months, which is the longest duration for a Chinese manned space mission so far.

An attempt to evade missile defenses threatens to worsen a costly arms race.

The Co-founder of Formic Ventures, Michael Antonov, is using logic and innovation to drive the longevity sector forward.